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accesso provides cutting edge queuing and ticketing technology solutions to theme parks and attractions worldwide. accesso’s CEO, Steve Brown, and its largest office with almost 150 employees are based in Lake Mary. accesso is growing significantly and is challenged to fill their mostly tech positions in their Lake Mary office and their other offices around the world. Brown and Maura Schiefelbein, accesso’s VP of Organizational Effectiveness and Talent Development, recognize that support and involvement in the local community is not only the right thing to do but is critical to employee loyalty and recruitment.

So, accesso has begun by implementing an employee engagement program in the Lake Mary office that includes three important elements:

• a goal of participating in a group volunteer project each quarter,

• a committee called accesso cares made up of employees who decide what issues and non-profits the company will support, and

• a policy that gives all employees 8 hours of paid time off annually to volunteer in their local communities to a cause that is important to them personally.

Recent group efforts have included volunteering to provide and make lunch at the Ronald McDonald House, visiting with the residents of a local retirement community, and this month participating globally in the Walk for Freedom, which supports the abolishment of human trafficking. Individual efforts via the Volunteer Time Off benefit have ranged from walking dogs at a local shelter, to working to reduce food waste by helping secure food donations from restaurants and getting them to those in need.

accesso also shows its commitment to the local community by donating funds and in-kind resources to important local issues, including joining other companies from the local Tech community to donate $100,000 to the OneOrlando fund.

Brown and Schiefelbein have received very positive feedback from their efforts to create an employee-centric social responsibility program and are now focused on expanding the program to their other offices around the world and becoming more strategic in their future community investments - leveraging their unique skills, resources, and networks to have a lasting impact in the communities where they live and work.

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